Frequently Asked Questions
Everything you need to know about Journal Jar
What is Journal Jar?
Life is full of moments worth preserving. Journal Jar helps you capture them. You create an entry, add photos, and record how it felt. Later the app reminds you of that special moment again, for example on an anniversary. You can organize your moments into collections and share individual ones with friends or family. Your entries are end-to-end encrypted by default. This guarantees your memories stay private: not even we as the operators of the app can see your photos. Most comparable apps work differently.
Which platforms is Journal Jar available on?
Journal Jar is currently available for iOS. An Android version is in the works.
How can I share collections with others?
You can invite your family or friends to a collection and choose a role for each member:
| Feature | Full access | Restricted |
|---|---|---|
| View entries | Yes | Yes |
| Comment on entries | Yes | Yes |
| Edit/delete entries | Only the creator | No |
| Add your own moments | Yes | No |
| Download photos | Yes | No |
| Take screenshots | Yes | No |
| Export the collection | Yes | No |
This lets some people capture memories together with you while others follow along and comment.
Is Journal Jar free to use?
Yes, Journal Jar is free to download and use with text entries. The Premium subscription unlocks additional features. See the next question.
What does the Premium subscription include?
With Premium, you can add photos to your entries and create unlimited collections of your own. As soon as one member of a collection has Premium, everyone in that collection can add photos (provided they have full access, see above).
| Feature | Free | With Premium subscription |
|---|---|---|
| Create text entries | Yes | Yes |
| Create your own collections | Up to 3 | Unlimited |
| Share collections and assign roles | Yes | Yes |
| Add photos | If a collection member has Premium | Yes |
| View existing photos | Yes | Yes |
| End-to-end encryption | Yes | Yes |
| Export data | Yes | Yes |
You can see the current price and available subscription periods in the app before subscribing.
Do all members of a shared collection need a Premium subscription to add photos?
No. As soon as one member of the collection has Premium, all members with full access can add photos there. Members with the “Restricted” role can still only view and comment.
Does Premium support Apple Family Sharing?
Yes! Journal Jar Premium works with Apple Family Sharing, so everyone in your family group can use it.
Is my data private and secure?
Data security is one of the core reasons for Journal Jar. Your data is stored exclusively on servers in Germany and is subject to GDPR. Your entries are end-to-end encrypted by default, so not even we as the operators could see their contents. We show no ads and do not sell your data to third parties. No AI is ever trained on your data.
You can learn more on our End-to-End Encryption page.
Do I need iCloud Keychain on iOS for end-to-end encryption?
We recommend enabling iCloud Keychain sync. It securely transfers your encryption keys to your other Apple devices using the same Apple Account. This way you can still access your encrypted memories after switching devices.
You can find the option under Settings → [Your Name] → iCloud → Passwords & Keychain. Our End-to-End Encryption page explains why this matters.
Can I export my data?
Yes, even without a Premium subscription. To create a backup copy of your memories:
- Open Settings → Export Data in the app.
- Select the collections you want to back up and tap Export.
- The app creates a ZIP file. It contains your entries and collection details in a file called
export.json, along with the photos as separate image files. - Save the ZIP file using the share menu, for example to the Files app.
Can I delete my account?
Yes. You can delete your account and all your data at any time in the app. After a short waiting period they are irreversibly removed.
My question hasn't been answered. How can I contact support?
If you have questions, feedback, or need help, you can reach us through our Imprint.